ZJC Acupuncture ("we," "our," or "us") is committed to protecting the privacy and security of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, as well as your rights regarding your personal data.
Privacy Policy
Information We Collect
We may collect personal information from you in various ways, including, but not limited to:
- Personal Identification Information: Name, address, email address, phone number, occupation, preferred pronouns, emergency contact details, and how you heard about us.
- Health Information: Medical history, treatment notes, and other health-related information necessary for your care.
- Payment Information: Billing details and payment history.
- Technical Data: IP address, browser type, operating system, and other technical information when you access our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Schedule appointments, deliver treatments, and manage your healthcare.
- To Process Payments: Handle billing, insurance claims, and payment transactions.
- To Communicate: Send appointment reminders, respond to inquiries, and provide updates related to your care.
- To Improve Our Services: Analyze website usage and patient feedback to enhance our offerings.
- To Comply with Legal Obligations: Adhere to applicable laws, regulations, and professional standards.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to others. We may share information with third parties in the following situations:
- With Your Consent: To other healthcare providers or family members involved in your care.
- For Payment Processing: Third-party payers as necessary for billing purposes.
- As Required by Law: To comply with legal obligations, such as reporting communicable diseases or responding to lawful requests by public authorities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and Obtain a Copy: Request access to your personal health information.
- Request Correction: Ask for corrections to any inaccurate or incomplete information.
- Request Confidential Communications: Specify how or where we should contact you.
- Request Restrictions: Ask us to limit the information we share.
- File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or with the appropriate regulatory body.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Terms of Service
By accessing our website and using our services, you agree to comply with and be bound by the following Terms of Service. Please review them carefully.
Permitted Use
You agree to use our website for lawful purposes only and not for any unauthorized or illegal activity.
Medical Disclaimer
The content on our website is for informational purposes only and is not intended as medical advice. Always consult with a qualified healthcare provider before making any decisions regarding your health.
Appointments and Cancellations
- Scheduling: Appointments can be made by contacting our office directly.
- Cancellations: We require at least 24 hours' notice for appointment cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee.
Payments and Insurance
Fees: Payment is due at the time of service unless prior arrangements have been made.
Limitation of Liability
ZJC Acupuncture is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of ZJC Acupuncture and is protected by copyright laws. Unauthorized use of our content is prohibited.
Governing Law
These Terms of Service are governed by the laws of the state in which our clinic operates, without regard to its conflict of law principles.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about these Terms of Service or our Privacy Policy, please contact us at zara@zjc-acupuncture.com.